I got the standard reply from David Just at Lloyds on 7/4/06,
-----------------------------------------
Dear Mr Harrison
[snip]
I understand that;
You feel that the charges you have incurred are unlawful
you are unhappy with the amount of charges.....
You have request that all charges incurred should be refunded.......
[snip]
Accordingly I am unable to agree with your request.....
-----------------------------------------
So I'm sending this today
------------------------------------------
Wednesday, 12 April 2006
David Just
LloydsTSB
Customer Care,
Lloyds TSB,
125 Colmore Row,
Birmingham B3 3SF.
Request for repayment of charges
Dear Sir,
ACCOUNT NUMBER: XXXXXXXX
Thank you for your letter dated 6th April 2006.
I was disappointed that you did not agree with me in concluding that the charges you have placed upon my account are unlawful, particularly as the Office of Fair Trading has recently concluded the same.
As previously stated, I will give you a further 14 days to consider my claim.
If you do not respond, or do not respond positively to my request to refund £1017 by 26th April then I will proceed to take action through the courts.
Sincerely
-------------------------------------------------------------