This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 2019-03-08. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

£28 service charge?? or line rental as they used to call it, what exactly do they do with that?? bill arrived today, £5 late payment and £4.50 payment processing charge. i'm with you, i will be deducting these costs from the amount i pay. what they gonna do??!! they monopolise the industry then bombard us with sneaky unlawful extra costs, STUFF EM!

Theyve sneaked the funds into my account without a word! and they clear today!!!!!!!!!!!!! happy days.

I have a settlement agreed with abbey, i returned signed copy four days ago, just had e-mail from dla sying abbey are changing legal advisers as of mon 9th and there would be a delay in payment and my patience would be appreciated!!

Just as you are staggering into the final few rounds of the fight, bruised and bloodied, legs of lead and a heavier heart, praying for the bell. The towel at hand ready to throw and the best you can hope for is to cling on to the end and a narrow points victory. Then from nowhere you summon the strength to land a knock out blow; "My client has agreed to your counter offer of £3000 + £220 costs in full and final settlement of your claim" and the fight is over, the battle won. Goodnight and thank you. P.s If anyone can, or knows how to, change the title of this thread, i think; Victory from the jaws of deceit. would be lovely.

I have called the court, they asked for all details in writing and promised to refund overpayment but the speed they move at i wont be holding my breath. a Rebeccs beecroft seems to have taken over my case at DLA why or what signicicance that has i dont know but she isnt any more forthcoming than miss Gordon as yet, i'll probably do a deal if she gets her act together but dont want to look too desperate, if you know what i mean!!

This is fast developing into farce, and i thought abbey were incompetent! i wrote to the court explaining my concerns that all the judges stipulations had already been satisfied and could we not (basically, get a bloody move on!!) Heard nothing. got a bank statement recently showing that the cheque i sent with allocation questioaire had been cashed-( the court wrote to me saying they hadnt recieved it and could i send another! which i did!!) so now i'm a further £200 down with zero prospect of seeing any return until well into the new year. dla piper are quite understanably rubbing their hands together.

Blackpool county court for my sins. Assuming it gets as far as the prelim how after that before hearing proper????????

Have today received notification of allocation to small claims track. The judge has ordered a preliminary hearing should take place because; 1, defendant to supply relevant statements. by 5th october 2, claimant to file amended claim. by 19th october 3, defendants defence stands. Preliminary hearing est 30 mins to discuss need for expert evidence. scheduled for 22nd December!!!!!!!! Is all this par for course? seems incredibaly drawn out to me. particularly as i have already supplied details of amended claim to the court following supply of info from abbey after claim was entered. another 3 months!!!!!!!!!!!!

Well the weeks just roll by dont they?!! Heard zip from miss g at DLA since i politely refused there derisory offer. that was three weeks ago. not heard anything from the court either so i rang them yesterday. They were apologetic but said there was a slight backlog (wonder why?) and the judge would be getting to it very soon. miss g didnt have the decency to respond to my counter offer so the wait goes on, ho hum!!

yeah might get them into gear. Be quite happy to go to court now, sick of all their messing about. sent e-mail refusing the offer, have sit and wait for the lovely miss g to respond .

just recieved an offer from miss g at dla, check this out; In particular, you are not able to reclaim the charges you have listed as incurred on 28 February 2000 and 28 April 2000. These charges total £108.00 and the corresponding interest that you have claimed totals £55.04. Removing these amounts from your claim gives a figure of £2,444.50 for charges plus interest of £566.27. Abbey makes the following proposal to you: for the purposes of this letter only, as a matter of goodwill, Abbey reduce the figure for the charges by 70%, giving a new total of £1,711.15. In addition, if this can be agreed, Abbey would pay you £396.39 for interest and refund your Court fee of £120.00, making a total of £2,227.54. not gonna happen of course just thought i'd share it.

Rang the court this am to check on the possibility of amending claim as miss g requested. they tell me it may be too late but as the claim would decrease not increase to send details in, forwarded amended details to miss g who now is insisting on complete breakdown of charges, so be it.

Yeah but im pretty sure the account holder wouldnt be too impressed having their account details broadcast.

recieved letter from Halifax today SETTLED IN FULL!!!! ANOTHER DRAGON SLAYED £2126 Says it would cost them too much to defend. been a slog but worth it!!

I does help beleieve me! sent an e-mail to miss G this am to which i dont really expect a favourable response, ie. give me 4 grand and i'll go away now. gave her a 5 pm deadline cos i'm sick of waiting around for them on this one. so i'll calculate all the interest on spreadsheet over weekend and send it to her. Do i then need to amend my claim with the court or wait for dla response? got two related letters in the post today, one from court saying AQ recieved but no payment! which i now i put in but now have to bang out another £100 cheque! anyway on a lighter note recieved letter from Halifax (filed claim a couple of weeks ago) SETTLED IN FULL!!! £2126! said it would cost them to defend. why cant the abbey be gracious in defeat?! i always preffered the Halifax! they definately give you Xtra! Cheers Karne

BANKS R ROBBERS http://www.consumeractiongroup.co.uk

Thanks Karne been through the statements and its adding up to less than estimated which was £4462 inc costs. (typicaly most of costs were incurred in the 13 months statements they sent originaly) actual figure now £2733. however my estimated claim contained no interest! as i was unable to calculate it, which now i would so it probably wouldnt be far off? do you think its worth making a settlement offer at this stage to dla? say £4000? or just bang it all down and bundle it off?

Thanks for help guys I sent her an e-mail yesterday stating basically that i wasnt amending claim as they have had ample time etc, recieved this response today; "As you have now received some of your statements, you cannot proceed on the basis of your estimated claim as you are aware that the sum claimed is not accurate. Please therefore notify us of the sum that you are now claiming as we are unable to properly respond to your case without this." To be honset i havent gone through them closely yet so dont know how close they are but as they still are around 18 months short the claim would still be estimated partly. also the information arrived after i posted my allocation quetionaire so is she right to say i cannot proceed? I have right through stuck to the timetable so not sure what to do now.

Recieved this response from miss gordon! Although regrettable, this is obviously a simple administrative error. I would suggest that you return the statements which do not relate to your account to the sender as soon as possible and explain the situation. I note that you have now received at least some of your statements. I therefore look forward to receiving confirmation that you have amended your estimated claim to reflect the actual amounts charged for those periods where you now have the information to do so, and that you have filed details of the dates and amounts of these charges with the court. I confirm that I have filed the Allocation Questionnaire on behalf of Abbey National plc. I have no intention of amending my claim as it is already lodged with the court and i believe abbey had ample time to supply info or recalculate my claim and failed to do so. am i right in this??? also not sure what if anything to do with rogue banking info they sent?

Waffle waffle waffle - hopefully you get the idea..... noboy really knows what happens next ... except YOU WILL more than likely NOT END UP IN COURT. Thanks Karnevil, needed to hear that. It is for estimated claim. going to ring court now to see if the abbey got there allocation questionaire in on time. sent letter to abbey regarding the wrong information they sent last week but as yet, true to form have heard nothing. right now i'd take 90%!!

No response whatsoever from Miss Gordon at DLA piper as expected. allocation questionaires had to be in sat29th, posted mine in plenty of time. What now??!! help, anyone.

I emailed Miss Gordon yesterday but dont expect a response as she has never responded to e-mail or letter since i refused initail paltry offer. also sent letter to abbey this am stating in no uncetain terms my astonishment at there reckless and grossly negligent behavior and asking what they intend to do.

Yes it is the allocation questionaire, which i have posted today. i will get a letter out to Abbey aswell. i wonder if it would be worth notifying DLA Piper of this?