Thanks, Muggins, and the same to you I see! So pleased for us both. Good things come to those who wait ... and read the helpful pages on this site!

Hi, I just won my case Details are at my thread: http://www.consumeractiongroup.co.uk/forum/natwest-bank/56339-richard-natwest-2.html I'm afraid I don't know how to PM a mod, so please could somebody alter it and move it for me? Many thanks indeed and thanks so much for all the help on here from everybody

Haha! Well done! Great stuff Oh - does anybody know how I can change the title of this thread to 'won' or how I can change my face to a smiley one now? Also - do I have to let a moderator know? Sorry for all the questions! EDIT I've just posted on the 'successful claims' thread where they change the thread to 'won' etc and move it. I guess they can't get rid of the sad face next to the title though? Shame because it should be a big fat :D

Yes, I will do. I've got the form ready and I'll send it the second it's cleared. I'm in a bit of shock I think ... can't quite believe it. I was going to get really stuck into the bundle this weekend - can't believe I don't have to bother now! Thanks so much to everybody on here.

I WON!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! We got a cheque this morning for the amount of £1,784.07 (original charges reclaimed £1,300). We can't stop grinning at each other. This is going to make such a huge impact on our lives. It will help so very much. We're just so happy we're close to tears. Here's what the letter said: "Although our client maintains its position as stated in these letters, and is confident that it will be successful at a final hearing, its legal fees will almost certainly outweigh the value of the claim, and, as such, our client m ust take a commercial approach to such claims. Accordingly, without any admission fo liability, our client is prepared to settle this matter in full and we enclose acheque in the sum of £1,784.07. As previously stated, acceptance by you of this goodwill payment will be in full and final settlement of your claim ...." I can't stop grinning and it has all been worth it. I shall be making a donation to this wonderful site just as soon as the money has cleared. THANK YOU ALL!

Wow, thanks, Muggins Yes, that's exactly what I meant. I will continue working through this thing in my spare time .. what joy! Thanks again.

OK, no problems. Do you know about the web links? Am I meant to print the entire page or just highlight the text and print? Any ideas? Thanks for all your help

I've printed the basic Court Bundle now and I'm a bit unsure about the web links - I've gone to the page, but do I just literally print it off or do I highlight and copy around the web address, links, adverts etc? Probably really insignificant but it's bothering me! Also, Muggins, where would I add that other thing you mentioned? Did you find out? Thanks for any and all replies.

Thanks so much! I'll get cracking on that. Looks like a fun thing to do in my free time, I must say ... !

Just an update - I've received the Court Date (Small Claims) for 28 March 2007. Please could somebody direct me as to where to go now - I believe there's a Court Bundle I must produce? 28 March ... the end is in sight!

Yep, definitely NOT correct - keep going and refuse that money!

Thanks for the congrats everybody! I'm very happy indeed. Thank you all for your comments and reassurances. I will continue to sit tight and await that big fat cheque ... !

UPDATE I've been away on my honeymoon and have returned to a letter from Cobbetts enclosing a copy of Natwest's Allocation Questionnaire. I have a query - under 'Other Information' they have written the following: Case management directions cannot be proposed until the Claimant serves a Reply to the Request for Further Information which was due on 17 January 2007. In light of this, the Defendant may amend its Defence or apply to strike out. Now, I sent the standard 'I don't have to give you this information' CPR letter on 4 January and sent a copy to the Court too. My question is - should I send a covering letter to the Court again drawing attention to this part of the Defendant's AQ and my previous letter to them, or should I just ignore it and await the Court date? Thanks in advance!

Thanks very much indeed for such a speedy response! I'll just change the standard letter I found slightly then. Many thanks!

Just to update - I sent off the AQ and did have to pay the Court fee, after checking with the Court. On 11 January I received a letter from Cobbetts saying that they consider my challenge to NatWest's charges would fail in Court. However, as a gesture of goodwill they will offer a goodwill payment of £850 and we're not allowed to disclose any details relating to this paymnent. Clearly I will be rejecting this ridiculous offer and will be sending them a letter detailing the same. However, I've just looked for the letter and can't find it. The only one I can find refers to a settlement response letter right after the LBA, which seems like years ago now - is there one available that's more relevant to my stage in this claim?