hi b1950 if you checked the link i posted, youll see that ive done all you suggest thanks anyway i am just hitting a brick wall when i speak to them theysay that all have been deleted did you actually get to speak to joyce tudor? anyway, sending them a hard hitting fax in morning, b4 ffiling for non compliance also requested a certificate of destruction:cool: just for the record for anyone using this info, the above fax no. is obsolete the new one is Natwest regulatory compliance fax no. 0131 523 4970

all you can do to start is send in the sar's after you have sent the reminder, then you can start the daily chore of hounding them on the phone as for 1985, i dont think you have a chance read the link i have put in the post above, and you will see how the old crapwest archive system works:)

it would be really helpful if you could post details of who you have been dealing with and on what number,and how you actually managed to get these statements i am on the phone to regulatory compliance almost every day, but cant get any sense out of them ( 6 months now ) see thread below Natwest Staff member - here to help if I can - Page 15 - Penalty Charges Forum we need to pool our resorces to nail these lying b*st*rds:-x

see post 1 on this thread Abbey--1926

hi jos, thought you were submitting AQ today? my deadline came and went at 4pm, nothing from higley, so i will be filing on monday (this is a different claim , i havent started the thread yet) Bob

hi jos just as expected i suppose, but having read your fax, i would have thought they would have replied i have a similar deadline with higley tomorrow at 4pm, so see if i fair any better, other wise its court for me on monday, to file another claim bob

josa i emailed l burgoine on monday, and reply came back---out of office till thursday---and to contact rachel mcfarlane, she turned out to be a nasty piece of work, some good that to me so i then faxed the email at 9.30 am heard nothing by 2.30, so i rang her, and quess what, they hadnt even taken the message off the machine so i would ring them tomorrow if i were you, and tell them their time is nearly up what have you said,? you didnt pm me Bob:-o

josa, pm me your reply, as you promised, i still havent decided what to do bob

nattie this was filed on a N1, and i am only 3 weeks from court date, wheras josa is well behind me with his claim, they are certainly caving in it seems to me i still havent decided what to do, but i must make a decision tonight, as bundle must be in by 16th, if i refuse settlement offer bob

hi nati could you expand on that a little? do you have any suggestions to help me with rejecting the offer, but keeping the cheque, bearing in mind my bundle is due in on 16th? bob

not quite, my court date is 30th march---help!!!

no, nothing,they arent that polite, but they did send me a nice cheque next day, unfortunately it wasnt enough, bob

hi mindzai i have tried to update my spresdsheet from 1.7 to 1.9, i have copied and pasted all the info into the 1.9 sheet, but it wont calculate the cumulative penalties or the interest paid on penalties will i have to start over and re enter everything, or is there a trick to geting these two columns to activate? :confused: thanks for any help by the way, your inbox is full bobandsuzzi

jos i emailedthem at Lynsey.Burgoyne@cobbetts.com and this is what i put in it bob

ok you 2, i need some real input please i have to submit my bundle on 16th if i dont accept the cheque there seems to be a more active discussion over on josymollys thread, i might just watch there bobandsuzzi