I may have done that yesterday The problem I have with writing to them is the fact that they never acknowledge my letters. They have kept (most) of them on file, but only wrote back to demand more money...

Thanks guys. I rang BCW at lunchtime and was told they had recieved the tenancy agreement and that my account was on hold until British Gas decided what to do. When I asked about Scotcall they said it was nothing to do with them. I was going to invoke the data protection act, but with the denial it was a brick wall. So I phoned Scotcall. They said BCW had passed the matter to them on the 15th November and they would put a hold on the account while it was sorted. Back to BCW who flat out deny passing it over, and told me I should just pay the debt and try to claim it back. I pointed out that I was not paying anything that I did not owe, and was told that was the easiest way to sort it. I told them I would be calling trading standards and hung up. I decided to call British Gas, and got through to quite a nice young gentleman who has recalled the debt from BCW and who will call me back on Wed once he has all the details sorted so that we can fix it. So much for BCW telling me there was no point talking to BG as the debt had been passed over! I'm not holding any hope of BG actually sorting this, but at least I got treated like a human being by the lad, instead of lying theiving **** as BCW made me feel...

Hello All, Several months ago I recieved a letter from BCW telling me I owed British Gas £125 and that their fee was £25. I knew nothing about this and rang them up. They told me that the debt was for Gas for November 05 until April 06, for a flat I had moved out of in November 04. I told them I had moved, and the gentleman asked me to post them proof of this. The next day I realised that I had cancelled my gas and electric on the same phonecall, and rang BCW to check that I would not be getting a letter about the electric as well. I was told the only account was the gas. As I could not find my tenancy agreement I sent them copies of the council tax and water rates documents moving my accounts. The accompanying letter asked them to call me if this was not satisfactory. A month or so later I recieved a letter telling me that as I had not contacted them, they were seeking ledgal redress. I rang again and was told they had recieved my letter but that the documents were not suitable. I then sent them a copy of my tenancy agreement by recorded delivery (but I've lost the slip). The accompanying letter said that this would be the end of the matter, or I would seek legal advice. In October I recived another letter telling me that as I had made no attempt to contact them, they would be sending a debt recovery officer to visit me. I rang them again, and they denied ever recieving my letter. I faxed it to them (twice), posted it again, and rang my works advice line. The gentleman at the advice line said there was nothing they could do unless I was taken to court, and that the fax was the best thing. I have just returned home from a family emergency to find a letter from BCW telling me that if I pay them £105 by 9th Nov, they will let me off!! Plus a letter from Scotcall telling me to expect a doorstep call at some point this week. I live alone, and this has me very worried. Of course I got these letters after all of the call centres have closed, so I can't do anything about it until Monday anyway, but what can I do? I can't afford a solicitor, but they just won't accept I don't owe this money!