I'm new to here so hi. I am having a nightmare with this bank. I took out a career development loan 4 years ago and believe i was mis sold this product as weel as the payment protection insurance. It was never explained to me excatly how the loan works and how much it would actually cost me. I borrowed £9500, i got a settlemnt figure in June of £17500!!! When i contacted them they said that interest had been added on each day (£5 p/day) for the 4 year repayment hol - and then charged me £3000 on top for payment protection. I am now unemployed and unable to pay the monthly paymnets - cannot claim on the insurance as not been in perm employment for 6 months prior to the claim - again not explained at the outset. I have had numerous letters from Jamie O'neill at the customer care centre and a tearful converstaion with an Andrew someone who told me he "expected" me to know exactly how much debt i would be in when i took out the loan. Shocking! It is in process with the ombudsman - i hope they take them down! Since wednesday of this week i have had 11 phone calls - ranging from 8 in the am til 9 at night demanding payment - harrassment or what? I have explained EVERY single time that i am trying to deal with the situation and have given details of what has happened. Anyone else ever had one of these loans and been gobsmacked at the cost (hidden) Thanks