I had a major argument in the bank today, and for the life of me I can't understand what has gone on. I have changed the exact figures and days, but the principle is the same
Day 1 - balance £1000
Day 2 - cheque 'x' credit £500 - balance £1500 (uncleared)
Day 3 - cashpoint £10 - balance £1490
Day 4 - cashpoint £50 - balance £1440
Day 5 - cheque 'x' bounced - balance £ 940 (cleared)
Day 6 - cheque 'x' represented -balance £1440 (uncleared)
Day 7 - cashpoint £40 - balance £1400
Day 9 - cheque 'x' bounced - balance £ 900 (cleared)
Day 9 - cheque 'y' credit £200 - Balance £1100 (uncleared)
So I should have £900 cleared and £1100 uncleared.
But, the cashpoint says I only have £150 available for withdrawal, while a mini statement says £900.
I went inside the bank, and the cashier checked and said that I did only have £150 for withdrawal and the £900 on the mini statement was uncleared.
I asked how this could be so, and she said it was to do with the bounced cheque being debited. I explained that I still had £900 in the account before paying in the cheque, but she insisted that I did not as the bounced cheque was uncleared!
I spoke with a more senior advisor, and she said the same thing. I asked her to ignore the bounced cheque completely, and tell me how much I had in my account before it was paid in, and she agreed it was £1000, and I had withdrawn £100 since. "So" I asked, "Why can't I withdraw my own money in my account? I am not drawing on an uncleared cheque, just my own money which was already there"
She replied, that I caould not draw my money because the cheque has bounced and needs to be debited. Plus The cheque I paid in today needs 3 days to clear! Arrrggggghhhh
I could not make her see that I already had £900 cleared funds. She insisted that it was the way Lloyds process their cheques and how thay credit and debit bounced cheques. All of which sounded like complete b*****ks to me.
She kindley let me withdraw £200, so it seems technically I was/am £50 overdrawn.
I subsequently checked online, and that tells me that I now have £700 uncleared, and £0 available balance
So the question is, WTF has gone on? Where is my money?