This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Most of them but I am a little strapped for time. I have sent them a letter in the form of an email, requesting the refund of charges and a seperate email reminding them of the time scale they have to reply to my DPA letter. I hope I am right in thinking that I can claim now for when I have statements then, after (or if) I recieve a reply to my DPA then I can claim again for the monies highlighted in that ? Its only a small claim of about £400.00 so far but as the name states, lets get back what is ours!!!!!!!!! Squeek

Hi all, Anyone with any advice please let me know. I sent my DPA to my old Branch of HSBC on the 14th March 2006 obviously giving them 40 days to reply. This was (obviously) sent recorded delivery but I am in the process of emailing them a copy of this letter to try and kick them in the right direction. One thing I have just seen, as always, act first think later, I didnt send them £10 with this letter. Ow well. guess a little longer shouldnt affect me too much. If anyone can give me some advice on this following matter though please. I had a current account and bank loan with HSBC, the bank loan through one reason and another became defaulted and is now being paid through a Collections Agency (MCS) as no help or support had been offered by the Bank. Can I claim back any charges or interest that I have incured through MCS? Can I also treat them like anyother bank and send them a DPA letter(this time remembering my £10)? As I said, any help and support will be most welcomed. Thanks SQUEEK LET'S GET BACK WHAT WAS OURS TO START WITH !!!!!!!!!!!!!