Have just found out that my wife(separated) has been getting stung for about £200 a month by her bank, from at least jan/feb 08, and possibly earlier. The total charges over the past year are building up towards £4000. She earns less than £6000 per year part time???. They are charging her £15/20 per day on their own charges which put her in a spiral of debt.
She has come to me in desperation. In the summer she was helped to ask for charge statements and recieved them, then she sent a letter asking for the money. The bank said that the claims were on hold or something, and refused her request. They even refused when she was helped to ask for her money back due to financial distress, they just continued to whack her with charges.
Looking through her statements just now, she is getting hammered by them. I know you people can advise the best way she goes about things from here. They have taken nearly all her wages in charges over the past year, putting her massively in debt. Can anyone help please, Tom.