hunterj1957
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BT triples monthly fee for paid email service
hunterj1957 replied to Michael Browne's topic in Telecoms - mobile or fixed
rang up to cancel and got it at £1.60 per month for a year -
@asklloydsbank Lloyds account fraud and unfair penalty charges
hunterj1957 replied to hunterj1957's topic in Lloyds Bank
Hi Thanks for the pointers so far. In to visit the bank soon and I will update later. -
@asklloydsbank Lloyds account fraud and unfair penalty charges
hunterj1957 replied to hunterj1957's topic in Lloyds Bank
Hi. I would like some help please. My daughter has had seen payment taken from her account by companies who she has never had dealings with. She complained to the bank and they told her that 1: All Direct debits would be cancelled. 2: She would be refunded the money for fraudulent use. 3: Any charges would be waived for matters arising from this. Unsurprisingly they lied. We believe that somebody hacked/stole details and put them on a loan companies search website. My daughter does not use loans as she has me as her loan facility if needed. The bank subsequent to this destroyed my daughters card and issued another. Then we were told that they were going to claw back approx £140 of the fraudulent transactions. They then bounced a DD TV Licence (after informing us they had cancelled them all) So this took her overdrawn and they apply a penalty charge of £10 per day. They have now authorised another £140 (of fraudulent payments) on this account. My daughter is a single parent with 2 Children living on DLA and benefits and housing allowance all of which the bank is either paying to fraudsters or gobbling up in charges. Assistance would be greatly be appreciated -
@asklloydsbank Lloyds account fraud and unfair penalty charges
hunterj1957 posted a topic in Lloyds Bank
Hi. I would like some help please. My daughter has had seen payment taken from her account by companies who she has never had dealings with. She complained to the bank and they told her that 1: All Direct debits would be cancelled. 2: She would be refunded the money for fraudulent use. 3: Any charges would be waived for matters arising from this. Unsurprisingly they lied. We believe that somebody hacked/stole details and put them on a loan companies search website. My daughter does not use loans as she has me as her loan facility if needed. The bank subsequent to this destroyed my daughters card and issued another. Then we were told that they were going to claw back approx £140 of the fraudulent transactions. They then bounced a DD TV Licence (after informing us they had cancelled them all) So this took her overdrawn and they apply a penalty charge of £10 per day. They have now authorised another £140 (of fraudulent payments) on this account. My daughter is a single parent with 2 Children living on DLA and benefits and housing allowance all of which the bank is either paying to fraudsters or gobbling up in charges. Assistance would be greatly be appreciated
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