hi I've been trawling the net to look for advice re hanbrake failure - new Ford Focus within 1 week it ran down the road into a stone wall & caused rear end damage - the garage not interested in damage, but adjusted the handbrake although they said they couldn't find a fault. we paid for bodywork repair. This week it did it again - the garage only comment was to put chogs behind the wheel. FOrd customer services aren't interested, a 2nd ford garage won't repair in case of further problems. They all say put thro insurance - but that not the point why should we lose no claim's etc, just to have bodywork repaired & handbrake issue resolved. I am now taking Tradin Standards advice & holding financecompany & garage jointly liable. Car going to be out of action for weeks I guess.