This topic was closed on 10 March 2019. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Don't know why I thought it was that - it was actually £2,646 - so they sent us more than we claimed anyway - who cares I have spent it at least 50 times over already!!!

In anticipation of my next nice letter from A&L telling me they will close my account, I will open another one. Will the issue with A&L cause me problems opening an account with anyone else? The claim was on our joint account but my husband's personal account is also with them - will they want to close his account as well?

My DPA request was sent to A&L on 12 March. They responded very quickly (but charged me £10 the privilige!) I received their standard letters in response to my request for money (ie no!) I started legal proceedings on 8 May. To my horror A&L said they were going to defend the claim. I must admit I then got scared and dreaded the postman arriving each day. But it was all worth it - this morning I received a cheque for £2,750. Obviously A&L are not admitting liability and have said they will be in touch regarding my conduct of the account! My kids are happy writing lists on how it will be spent. And now I can afford to start legal proceedings against HSBC as well. If A&L will settle for this amount there is hope for a lot of people. So take my advice and go for it - you have nothing to loose. Good luck

Oh My God - Just received a cheque for £2,750! Wow.

I have today received the Acknowledgement of Service from the Court. A&L intend to defend all of the claim (we are claiming around £2,900!). Now I am scared!!!

Hi. I have put in a claim against A&L for just over £3,000 (bad I know). I have received exactly the same letters as are detailed in this thread and after discussing it at length with relatives today (who have been successful in their claims) have decided to be brave and go for the court option. I will do it tonight before I change my mind. Keep your fingers crossed for me and I will keep you posted. Kerry