This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Contract makes no difference, they cant refuse a mac code based on contract (they have to chase you afterwards) It became compulsory (in most cases) to issue mac codes within 5 days as of February 14th (I think it was the 14th) they cant refuse you your mac code. But they may (and likely will) chase you afterwards as you are still under contract, but you could argue they were not providing a decent enough service etc... it works sometimes.

Knowing halifax I would guess for the "Maybe not" option. Cheers, that is pretty much what I figured I was going to have to do, I just wanted some confermation.

Advice would be great. Got half my statments, I should have had them dating back to MArch / April 2000 However I only got them dating back to 2004 (although i did get a letter saying they have been sent dating back to 2000) Advice on what to do, have they not complyed to the DPA letter, or should I give them the benifit of the doubt. They spent pretty much the whole 40 days to send the things out.

Still awaiting a reply from them, I sent them a reminder yesterday, and as of yet have had no reply.

Still waiting on this, still had no reply what so ever from them. I am tempted to file a reminder with them, I may do that in the next few days.

£10 for 30 statments. £39 for one letter. And these are supposed to be people with maths skills ?

you are seeing in Live action the reasons the bank's continue to do it. I would guess a huge huge percentage of people who issue the DPA request, and then send a written letter bottle it before taking it to court. The banks know that most people just wouldnt have the mental energy to deal with it, and for the few that do its a small price to pay when you are making billions. However the more people who do beat the banks, the more publicity it will get, and then more people will consider it and in time (with any luck) the charges will be reduced / dropped.

Totally agree - I find OpenOffice excellent. Off topic but I have found attaching opentext document to email impossible. Any using Microsoft cannot decode it - or is it me? Dunno, I am a real open cource junkie, I use Firefox for web browsing, and Thunderbird for e-mail. I dont really do attatchments in e-mails, but anything I have ever attatched in thunderbird has worked.

Openoffice http://www.openoffice.org/ - is a completly free Offcie suite that will open Excel documents, and is (in my opinion) far better than the bloated Microsoft Office.

http://www.penaltycharges.co.uk/ Under banks, has a decent list of what they charge for what. All banks charge a stupid amount of money

Join the club it does seem dodgy, but I would image as long as you didnt sign anything waiving your rights to complain about charges, then as long as you dont use the card, if they do get nasty you can just rip it up. I am no expert (only know whta I have read here) but thats the way I would deal with it. If once the dust settled Halifax had not got nasty and closed accounts etc..., you may have your charges back and a credit card with a nice limit.

http://www.bankactiongroup.co.uk/forum/viewtopic.php?t=286 reading the FAQ at the top of the forum is a good guide

Dont use the card. Thats the easist solution. Keep the card by all means, but dont use it until after things are sorted. that way I would imagine any chanrges would be minimar (I dont think they charge a yearly fee do they)