Ok I don't have any info on my account details with Abbey only a card which does not show account number. So I went into the branch on Saturday and requested this information and then promply put it into my DPA letter, the branch refused to take the letter and said I had to send it off but could not tell me where but gave me a telephone number Today I call the number and have been told I need to sign a "form" reference data protection, I asked why as no one else seems to have been done and have been advised Abbey call it a subject request form, they also asked why I wanted 6 yrs worth of statements so I explained I want to see my bank charges, I have to say they girl did not have a clue what I was upto which surprised me! she was very nice and really helpfull though Apparently her manager is going to call me later! WHY So two questions here 1. Has anyone else been asked to complete the form? 2. What should I say when he calls me "legally thinking now"! Think I may just post my letter anyhow to the address on here

I handed 2 DPA letters into my local branch on Saturday, the few bank statements I have which is for Mar 2000 - Dec 2000 I have calculated at least £1k. This was at a time we both myself and hubby were both lost of jobs because of company moves etc, so having all these additional charges placed upon us was not what we needed. Thankfully we are now in a position where we don't have any charges, I cancelled all my dd's and only pay bills when there is free money, it takes time but the savings on charges is worth the effort. Because we are no longer receiving charges will this effect our claim? Also I cannot see any where in the FAQ section if the 40 days are banking days or just 40 days if someone could advise this would be good. I wish everyone else luck with their claims.

I have just found that thank you What a nice friendly welcome Please delete my post I will start a new topic

Hi I am new as well and also about to do the same did you use a standard letter if so please can you point me in the right direction