This topic was closed on 03/06/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group

Update time. I received a letter (with statements) asking for the £10 fee with a direct telephone number to contact the person dealing with my correspondence in the retail regulatory risk department. They wanted a cheque from me but as the bank had removed this facility I could not send them one, and the lady, who was very nice, did not have any suggestions. I had already paid £10 into the account to cover the charges, but this had been eroded by further charges, for what I'm unsure!! I eventually sent them a postal order on the 3 April and am awaiting the full subject access request, hopefully before the 40 day deadline, but I'm not sure this deadline should apply to my letter of 14 March or 3 April. I'm not sure if its proper to post the personal contact details of the NatWest person publiclly on this thread, so if someone could advise me then I can do the proper thing. I suppose if anyone wants the details then they can always use the envelope? Further updates to follow.

Hi Everyone As stated in the title, I've just sent the DPA letter by recorded delivery today (14 March 2006) to the bloke in Edinburgh. Just in case anyone is reading this and they would like the address, here it is: Mr Alex Lyons Data Protection Manager Retail Regulatory Risk 2nd Floor Business House B GOGARBUREN P.O.Box 1000 EDINBURGH EH12 1HQ He must be inundated - poor bloke. I'll keep you all informed of any progress.