OK they left a voicemail saying we need a guarantor. We don't have one. How do I go about getting holding fee back, if at all possible?

I suppose I'll have to submit my credit report but can they keep the holding fee if I don't pass their credit check? I know they can reject my application but since I don't have CCJs, etc it's their own decision not to let if they don't like the fact I have a couple of defaults?

My partner and I are in the process of applying for a rented property in Glasgow. This particular agency has asked us to "provide evidence of a credit check"... We both have a couple of defaults but no IVAs, Bankruptcy orders or CCJs. As I understand, since they are not a lender, letting agencies are not privy to defaults if they carry out their own credit checks. The wording on the letter specifically doesn't ask for a "credit report" but is there any other way to provide "evidence of..." without mailing them a credit report from Experian or similar? They also have a £200 holding fee which they will return if we are rejected but not if we withdraw application. At the end of the day, if they don't accept our credit score and return the fee then fair enough but I don't want to reveal all the skeletons in our closet if it's not legally required.

Thanks for your advice. Yes - I'll just relax as best I can and use my time to look for a new job.

Hello, I'll keep this as brief as possible... I am currently on 2 weeks suspension from work following an incident that happened on the 19th. I walked out on after a customer was being verbally abusive and falsely accused me of "giving the finger" to her sister. The reason I walked out is that my duty manager seemed to find the incident funny and did not back me up, telling me to grow up. The letter I have received from works says I am suspended for: Allegations of abusive and objectionable behaviour towards customers Leaving the workplace during the duty period without permission I understand I'll receive a second letter telling me when to come in for the actual investigation. TO CUT TO THE CHASE... I wanted to know if I am entitled access to any evidence my duty manager has before the investigation? The reason being that I believe he is manipulating the events to have me unduly disciplined. I know I can appeal any decisions made after the investigation but I want to arm myself as well as possible and nip this in the bud asap. I am also considering writing a letter of events and complaining about my Duty Manager's handling of them to my General Manager or possibly HR but don't know if this is a good idea or if I should wait till after the investigation. Thank you so much for reading this far. I am at times confused and stressed by events and any advice would be very helpful.