Hi, husband and i have account at lloyds we have had for approx 2 years, in that time we have had - has to be- nearly 1k in charges taken from our account, we would like to have a go at this but are pretty scared to be honest, typical british family im afraid dont like to say boo! but - the money is legally ours - right?- i guess its just that banks seem so powerful.
anyhoos, defo going to send the letter and see what happens
another thing, we dont have a printer will they take us seriously if the letter is hand written - stupid question i know !
Many Thanks for your help
Kaz & Lee