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kia

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Posts posted by kia

  1. Hi

     

    I tried doing a chargeback but they said that they (Amazon)aren’t responsible for the third party sellers and what they sell that I will have to deal

    with them or report them to trading standards

     

    which as when I did the complaint through the bank the question was who was the company who sold it and that was Amazon, it was them on my

    bank statement

     

    I’m stuck now as trading standards don’t get me my money back apparently according to citizen advice so what do i do now ?xxkia

  2. Hi

    I purchased an electric scooter from Amazon back in October

    haven’t used it much as health issues have stopped me

     

    only used it twice since then and not by me but my daughter was in it when something fell off the scooter then it made a weird noise

    she stopped the scooter and the back tyre literally exploded which obviously was very shocking.

     

    Having got in touch with Amazon and informing them what happened

    (I told them I was riding it not my daughter as didn’t want to give them an excuse to say no to refund)

    they messaged back saying no to the refund .

     

    After several more messages back and forth stating my rights under consumer law and faulty goods as the tyre exploding was nothing we did as it’s only been used twice, they’ve finally said they will refund me 320.00 even though the cost was 420.00 (should of seen all the technical bull they were trying to blind me with 

     

    my question is

    what do I do should I accept this or hold out for full refund, they have gone from definitely no refund to oh we can refund you 3 quarters of it

     

    should I take this or try for whole lot back,

    apparently they're taking the scooter back to do tests on it (hmmmm)

    they're going to change the wheel and resell it

    must think I’m daft cos it’s in perfect nick despite them saying I must definitely have had an accident on it to cause this damage, the only damage been the wheel 

     

    what should I do ?

     

    Xxkia 

     

  3. Well if you have been paying PPI then the payment should appear on your statements. On the basis that you don't have your statements you need to begin by sending them an SAR.

     

    Do that now. Ask for everything they have got on you going back to the beginning of the account – in any form.

     

    I can do that but it dates back the account over ten years although I only decided recently to go after them again

     

    they have continually fobbed me off at every turn saying I never had a ppi with them and as I couldn't prove it as no proper statements I gave up ��

     

    Prob big mistake that cos it's been like an itch I can't scratch I always felt I should of pursued it xxkia

  4. hi just thought id post this see what happen

     

     

    i have had a love hate relationship with the halifax for a number of years and just thought id see what anyone thinks on here as i keep hitting a brick wall .

    Right i opened a credit card account with these jokers a number of years ago and having tackled them on two seperate occasions and won :whoo:

    i thought id have a go at ppi

     

     

    the way i remember it is i opened my account and i was forcefully persuaded that i should take out a ppi with it :|

    fair enough my memory isnt what it used to be and we are talking more than ten years ago prob closer to 20 :!:

     

     

    i could be remembering it wrong and i could of said no to the ppi

    but way i remember it i signed up for it

     

     

    they are saying i definetly didnt have one last letter off

    them they got very shirty and said having checked your account again :oops:u did not have this with us

     

     

    now what i want to know is

    do i still persue this cos have started to do this 3 times now and then backed down when i got the fob off letter

    cos am really not sure what to do cos

     

     

    its 50/50 and is it worth the fight is this a standard fob off letter

    or is this exclusive to me cos i cant keep starting this then getting stuck when they fight back yet again any ideas ppl ? xxxxxkia

  5. ah ok well its prob not that long after the date think the first letter saying id been put on esa was dated the 19th dec so i could say it was right on top of Christmas and it got forgotten about any hows Ive sent off letter will have to wait and see.Got any question ive got this work based thing group meeting next week what i need to know is where i stand with if they try and make me do courses or volunteer work stuff Ive been reading on here says i should turn it all down but i need to know can i do this as neither one of these am i gonna be able to do as sitting or standing for any length of time is impossible but its really worrying me that and forcing me to do interviews i just need to know how to handle this as its stressing me out Christ alone knows how i will feel next week its on wed btw the app xxxkia

  6. im finding alot of the information very confusing now more i read the more its making me head spin anyhow ive written the letter saying im appealing it and to give me more time as docs away on holiday one can only hope they will do xxxkia

  7. will sort out the paper work for the appeal tomorrow having printer issues and cant print up that paper work to get my docs to fill in got docs app to get supportive evidence that a return to work would be bad for my health im gonna write and say im appealing their decision and can i be given some more time as my docs on holiday this week xxxkia

  8. what descriptor ? sounds like a science fiction movie:wink: i should be in the support because Ive been placed in a work based group and to make me work would make my condition much worse and under their own rules its either 29 or 35 of ESA rules u shouldn't make someones condition worse by forcing them back into work and as seem to be fracturing constantly atm and have two hip replacements and knee replacements think working would be bad idea hope this answers your question xxxkia

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