omollmeg
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This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
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This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
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This topic was closed on 03/08/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
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omollmeg v Barclays - **WON**
omollmeg replied to omollmeg's topic in Barclays, BCard and Woolwich successes
This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group -
OMG, sorry keep typing FLX I maen FLZ )
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Sorry meant FLX unless someone can decode for me?? Thx
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Thank you I will look into it now.....as not sure what FLX is. Regards
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Please help..... I have follwed all the correct procedure and nothing. I went to the FOS as totally mis sold PPI and not only did they send me a letter today which was the wrong letter they have also said that LOmbard North Central Plc are not under their jurisdiction and there's nothing they can do............... Does anybody have any further advice as I feel totally cheated.After speaking to FOS I did not feel any better as the girl on the phone was of little help and kept putting me on hold to make sure she had said the right thing ;-(( Please help Many thanks
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Ok, Not good news:( Lombard will not uphold our complaint and they are confident that the insurance cover was not mis-represented. They have said we can refer our complaint to the FLA if we are still unhappy!! They have thoroughly looked into our case and I am shocked they have come to this decision, I realise that we signed for the cover however the mis-representation was the fact that we were told that we wouldn't get the loan for the amount of vehicles we required without it and that it would better our chances.....and then it would be removed once all the loans had gone through. Has anyone else had this problem or got this far ?? Advice desperately needed. Many thx ;-((
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Hi again, In my letter I stipulated a 14 day response however it has now been over 40 days and still nothing..... Any suggestions please. Many thx
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HI, In answer to your question NO it wasn't. I've also now had email correspondance just to whether or not our letter was received and am awaiting a letter immenently. Thx
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Advice - Sorry is that "Yes" call Lombard r "Yes" go straight to Ombudsman? THx
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Hi again, It has now been 7days past the 14 days I gave Lombard to respond to my letter and still nothing, i thought i'd wait a little longer because of bank holiday etc ;-( I stated that I would go to the ombudsman if they did not comply so would you advise making a call to them(Lombard) first? to make sure they received the letter as stupidly I did not send it registered post. Or just go straight to the ombudsman?? urghhhh ;-)) Thanks all
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Thanks for your help, Just to keep you up to speed a letter has been sent and am awaiting a response which should be imminent;-)
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Thanks guys, kind of thought this but wasn't sure how to go ahead. So in short you say go back to them disputing each point? Before FOS? Do you know if there are any template/correct format letters I should be writing. Thankyou or your help;)
