Relentlessly
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I asked for breathing space in an email to them on Friday but haven't heard back . They gave me three days to reply on their email on Thursday and they've already sent me a letter of claim (although it didn't have the enclosures mentioned) I just don't trust them not to apply for a ccj on Monday and ignore my email, the same way they ignored what I said and sent police to my house
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Got this a few minutes ago We need you to contact us within the next 3 days to either repay this balance in full, set up an affordable repayment plan, or inform us if your circumstances do not allow you to make a payment at this time. Failure to do so will result in the commencement of legal proceedings against you
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I just got this email this morning at 08.30 from TM I thought I had 30 days to respond to a letter of claim but this implies it's now next week instead:( Our records show that you have not yet repaid this debt in full or set up an affordable repayment plan to pay in instalments. We are still prepared to work with you to set up a plan in line with your circumstances, but we must hear from you no later than 28/08/2023 otherwise legal action to recover the outstanding balance will be taken.
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Hi, I don't know where to turn as i'm just totally confused as what to do I owe £300 to Myjar which originally was sent to ACI and then to TM Legal. I am out of work and struggling to pay anything to anyone right now , I told ACI this is an e-mail which I never got any response to and then I started to hear from TM Legal. I called up TM Legal as I didn't know what else to do and they wanted to know how much money I had and after I'd told them everything their representative on the phone said to me that I've got more outgoings than incoming and this reduced me to tears. I explained to them I'm got severe mental health issues not helped by the death of both my mother and father last year and being made redundant from my job after 23 years I was really upset on the phone and the woman said they are here to help and said they'd put my account on hold. Half an hour after I did that, I had the police at my door concerned about my wellbeing and health, I assured them that I was okay but then I had the NHS at my door wanting to take me to hospital. All from calling up TM Legal! I got an e-mail saying my hold had expired and then one saying they have sent out a letter of claim. This letter says that ACI had made several attempts to contact me but where unable to engage with me. strange as they didn't reply to the e-mails that I sent them... The letter also states that I need to contact them to discuss my circumstances with them. I'm no better off after their hold. they know my mental health condition is extremely poor and after them calling in the police last time I have no intention of engaging with them on the phone ever again The letter also tells me about the additional fees that will be added and mentions 3 enclosures :- Information Sheet (Is this the letter)? Reply Form - Not included Financial Statement - Not Included The letter says I need to send a completed reply form by 7/9/23 - but I don't know what that even is or looks like as they never included that! please help
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