Hello,
Currently in process of VT with Money Barn, just off the 50% mark but the car has a major engine fault that is just too expensive to fix (Ford EcoBoost, 1.0l, wet belt has failed causing massive compression issues, several garages advised straight engine replacement rather than mess around trying to repair it, which again is more expensive than the car is worth to be honest).
I am in arrears currently, received a notice from them that I had 21 days to come up with a solution,
spoke to an agent as soon as I got this who advised me of the VT option, the very same day I sent an email expressing my wishes to exercise my right of Voluntary Termination. Had no reply at all from them until this month when a company called Equivo got in touch to 'arrange collection of the vehicle' - happy days I thought.
Read a few posts on here and thought I'd better clarify this is a VT and not a VS, had a response from Moneybarn that they received no contact from me after the initial 21 day notice so had terminated my account, therefore this was a voluntary surrender which in their words 'Works just the same as a VT' - what a load of rubbish.
I have now gone back to them with proof that I sent in my VT email two weeks before they supposedly terminated my agreement - awaiting response but they can't really argue with my evidence given that part of it is their own confirmation email of my message.
I've cancelled the collection date with Equivo and I will not let them take the vehicle until MB confirm this is a VT.
The advice I'm asking for is about charges
I'm expecting them to try and get from me once taking the car back (bear in mind I haven't informed them of the issues however it's obvious from the warning lights on dash and clear running issues), from reading previous threads there are lots of messages saying things like 'it's their car so they should pay not you' or words to that effect.
I guess my question is, that is all well and good being said but how can I convey that to MB and have them agree?
Considering in the terms of agreement etc it does stipulate I am responsible for repair costs to keep it running.
Any advice welcome, I will of course update with any responses from MB on the VT in the meantime.
Thanks,