@LookingForInfo Thank you for confirming my view. I guess they are hoping I will cave in and pay. Their attitude has made me even more determined to challenge this to the bitter end. Bring it on.

@FTMDave - Nothing from the Retail Park leaseholder yet, other than confirmation that they raised the matter with G24.

Thanks for the advice and backup. I'll turn a deaf ear.

OK, the inevitable rejection arrived. I've added it to the pdf and attached a new version here. Do I ignore this? Cheers Wigan G24 PCN 20230405 v2.pdf

Cheers. To be honest I think my brain filled in the Penalty bit I should have realised it said Parking Charge Notice. I'll sit tight until further correspondence arrives.

Thanks for the assistance, I hope this is right. Firstly, answers to the questionnaire (also included in the attached PDF) 1 Date of the infringement 5th April 2023 2 Date on the NTK 19th April 2023 3 Date received 24th April 2023 4 Does the NTK mention schedule 4 of The Protections of Freedoms Act 2012? N 5 Is there any photographic evidence of the event? Images on NTK showing entry and exit 6 Have you appealed? Y Have you had a response? N 7 Who is the parking company? G24 Limited 8. Where exactly Robin Retail Park, Loire Drive, Wigan, Lancashire WN5 0UH For either option, does it say which appeals body they operate under. IAS

I wish I had found this site earlier, I may have already given up more than I should. I went to Robin Retail Park on 5th April 2023. It was half term and mad busy. G24 sent me a PCN on 19th April with entry time 13:46:11 and exit time 16:57:43 They say I exceeded the Free Parking Period of 180 minutes by 11 minutes, obviously taking the time between entry and exit. I have responded to the PCN and completed the first stage appeal on the basis that I did not exceed the 'Free Parking Period' because it took me 9 minutes to find a space and it took 5 minutes to exit the car park. The signage says 180 mins free parking, not 180 minutes maximum stay, and I believe my parking period started when I parked in a bay and ended when I left the bay, which I calculate to be 177 minutes. I contacted the leaseholder of the retail park and they said they would challenge the PCN. I haven't heard anything back from G24 yet. Any advice on what might happen next? Grateful