Hi thanks for responding
the dro includes the vodafone account and you are correct it is for some historical debts and some 2 year old debts
i have issues due to mental health in understanding money
had JD Williams accounts too
as well as a aqua credit card
the debts were £9600 in total,
i spoke to stepchange who suggested the dro was the best way forward as it protects me against the ccjs that were on my credit file too and after 12 months all debts on the dro are written off.
I personally never put vodafone on the list of debts but upon checking my credit file stepchange added it, i asked them what was best way forward as at the time my account was still live with Vodafone and was told once the dro is issued the account should go into a default state and the line disconnected, the dro info does state companies can not chase me for money once the dro is in place.
Aqua, JD Williams and Lowell have all abided by the rules it is Vodafone who are constantly chasing me.
Your idea about just ignoring them seems the right way as i don't think any debt collection agency will touch the debt anyway due to the dro,
Vodafone are really stressing me out though, i have depression and anxiety and they are aware of this.
It is Vodafones insolvency department that is causing the confusion as they keep saying i have a active line so they can't abide by the dro, yet the actual insolvency service are saying Vodafone must abide by it and can not ask me to make any payments.
I wish i knew about this forum before i took the dro tbh.
I only found out about it as my mental health worker told me about it today.