I'm honestly not looking for excuses, but I understand why it looks that way. This mess is completely our responsibility and I may have lost the home my 3 children were brought home from the hospital to, and I'm devastated.
The reason for me mentioning it is just that I was shocked that such an important and time sensitive legal document wouldn't need to be sent to us by recorded delivery or at least made sure they handed it to the intended recipient
I really do appreciate the advice x