Hi,
Just wondering if anyone can help.
I sent two items with Evri a couple of weeks back (two mobile phones).
The one item was shown as delivered, however, the recipient did not receive the item (the recipient is a friend and is trustworthy).
I clicked on “proof of delivery” and the only thing shown was a GPS image of the location that I sent the item to but nothing more.
The second item is saying that “item has been damaged beyond repair in transit” but they haven’t given me any further details.
I have tried to contact Evri regarding this but it seems impossible to speak to anyone either online or on the telephone.
I believe these items were on Evri’s “non-compensation” list so I’m just wondering if there’s anything that can be done at all.
hey are worth around £500 so it’s a lot of money to lose out on.
Any help/advice would be very much appreciated.
Regards.