Hi everyone
I need some advise from anyone willing to offer and from a relatives experience and high recommendations I think I will certainly get this here
Here goes,
I have had a current account with Natwest for 10years or more and when i got into financial difficulties I applied for an overdraft around 6 years ago.
I could not believe how easy it was and cut a long story short my debt problem continued to spiral, over a few months before i knew it i had continual overdraft increase requests accepted and i now had an overdraft £4000,
So for the last 6 years I have just been paying the interest fees on the account which has continually been overdrawn just to try and keep it from exceeding the limit and incurring charges which some months further down the line failed to do and paid the overdraft charges when i could.
Over the last 2 months Natwest have been contacting me to settle the overdraft in full which i have not been able to do then suddenly the account was closed and I can not get access with online banking and now they say i have to deal with a DCA (Moroncroft debt collection) who are now sending me threatening letters.
I don't dispute the overdraft debt but i need advice how to go about settling the overdraft and have a few questions?
1, I assume that even if the account is in default and Moroncroft have been assigned the debt i should still communicate with Natwest
2, I would like to get this debt cleared but i assume there will be plenty of charges on the account and wonder if i can claim them back and would like to know how as I have been told that unfair bank charges can be claimed?
3, can i ask Natwest to adjust the account and remove all unfair charges and then have a final amended figure to settle the account and clear the debt
Any help will be very much appreciated.
Thanks owed