Tried that, it gives an auto response Response Thank you for contacting Evri. This email address is no longer a Customer Service contact channel so if you have a question about a parcel, please visit https://www.evri.com/help-and-support/help-centre#/ where you can use our Digital Assistant, Holly, to log an enquiry with Customer Services or she will point you in the right direction.

I have tried searching the forums but cannot find what I am looking for. I am unable to find a way to put in a claim for a lost parcel as the sender. I understand I can send a physical letter of complaint, but there must be a way to claim though the website? My parcels are of low value and having to add the cost of a physical letter and postage will make it hardly worth the while.