Hi,
I have read through many of the previous topic posts about David Lloyd and referrals to ARC, but I just wanted to double check a few things as my circumstances are slightly different.
Background
- both my partner and I were individual David Lloyd members for approx 10 years and at the start of 2022 we were getting extremely frustrated with the service they provided and the number of 'new member' offers they were doing whilst long standing members were still paying full price and the prices continued to increase year on year.
My partner went down the route of simply cancelling his direct debit and did not contact DL at all. I however emailed the membership team and gave them 1 months notice pointing out industry standard and the date that my direct debit would be cancelled.
Current situ -
both of us are receiving letters, emails and phone calls from ARC. Letters are going to our previous addresses (which happen to be our parent's current addresses which is causing them stress) and we have been ignoring, blocking and reporting all texts, calls & emails.
My question -
In some of the other DL ARC topics there has been advice to write to DL with updated address details and offer to pay 1 months fees. I have a letter drafted to do this for my partners membership,
however for mine I did pay them the 1 months fee when I initially gave them my notice so should I be offering another months fee or just pointing out that I already did as per industry standard?
Also should I be writing to ARC with updated address details as I had read in one of the posts that it could affect your credit rating for previous addresses/black spot type thing?
Any help and advice would be greatly appreciated. None of the previous topic posts come back to say if they stopped hearing from ARC, it would be good to know roughly how long we are going to continue to be harassed!
Thanks in advance!