They are with E ON but talked to them and they said as I'm on a commercial tariff they can't help !!

HI there is a flat above me but that is all and they have their own meters and supplier

Yes it's Class A as it is a one bed flat

Andyorch , many thanks for your reply, the flat was granted residential status December 2021. But still the supply company refuse to change tariffs. I really do not know what to do as I can't change tariff online or anything. I'm paying £4.00 a day just in gas and electric meter charges, over 60p per unit. However they have reduced my VAT to 5% from 20% !!!

I hope somebody can help me. My flat used to be a shop but has been converted, the supplier of both my gas and electric still charge me commercial rates which are seriously high. Other companies wont take on my account as they see it as commercial. Can anyone help me to change to a residential tariff