Went on my account to see all money had gone 'to reconcile' and I was in -£500,000 overdraft.
I had just received a payment of £20,000 for a longstanding work project which must have triggered it.
This is my only bank account and I am lucky I have friends/family to help me out, otherwise I could literally be on the streets. It is absolutely crazy.
They refuse to answer any questions, even if it was Barclays that did this and that I am not a victim of fraud (however after some googling can see this is them doing it). They also refuse to put a timeline on when this will be solved.
I have two questions:
1) Should I write them a letter, and who do I address it to? Been calling them everyday
2) If this gets sorted, then what grounds do I have to claim compensation?
For anyone thats been through this before, have you tried going down that route?
They should pay any penalties for missed bills/mortgage payments etc. Also some compensation for the impact to my credit score for those missed payments and the emotional distress of the fake -500.000 overdraft.
