Hi,
I really hope someone can advise me on this.
We got our vauxhall astra on PCP 2 and a half years ago. It has 13,000 miles on it and was brand new when we picked it up.
The clutch went on the car, or so we thought. We got it towed to a garage who said they would need to replace the whole clutch and would be £1000. So given this advice, we assumed it would be covered under the 3 year warranty. However, we were told this was not covered as we hadnt had the car serviced since we got it.
We tried to get it serviced but with the pandemic garages werent taking cars in. Then given the financial crisis we didnt take it for a service the next year. Arnold Clark did a diagnostic check and said that the hydraulics had went and we would need a new engine, they quoted us £9000.
Now, this is a cost we cant afford - i dont know who has £9000 let alone pay £9k for a car you are never likely to own. I have contacted Vauxhall head office and await a call from them.
Is there anything i can do with this?
thanks so much for any advice, Josh.