Yes, all good now. Thanks for help guys!

Update: Package found a day after my LOC was delivered.

@whitelistI was led to believe there is no need for that. My plan is to make it short and sweet as I will be leaving to the US next year. Trying to make it to the mediation phase by then and then get someone to represent me if it takes too long. When it is all done I will pay someone to create a nice infographic showing the steps that need to be taken in order to get your money back. @dx100ukThanks for your reassurance. Sending it tommorow

Hello and firstly thank you for this wonderful forum I will try to keep it short and sweet for now. Sold a watch on ebay for 4800 gbp and sent it with Evri/Packlink. I should have done my research before doing so, but I couldnt imagine things like that happen in a first world country. Dropped it on sep 4th, declared lost by Packlink 14 days later. Got a few generic email for them telling me I "need" to make a claim directly with them(Packlink). Didnt file for the "refund", just went straight into writing a letter of claim, which you find attached. Sending it on tuesday, can you have a look at it? Preparing my particulars of claim tommorow. Many Thanks, Paw aaa.pdf