Hello
I accidentally walked out of John Lewis with a bag of items.
I also had an item in the bag that I had forgotten to pay for from M&S.
It has been one of those days...
the security guard took me to the back, took my photo, address etc - and gave me a letter with a lifetime ban.
He also saw the M&S item and kept that, saying he would return it there.
I am so petrified.
Will he be in touch with M&S and they will check their CCTV and see that I did not pay for that either?
I would like to contact John Lewis to try to get the lifetime ban overturned, as we rely on Waitrose for our food shop as it is close to us.
I would be so grateful for any advice and reassurance
- I am so petrified that they will escalate matters.
Thank you