Hi all,
I purchased a BMW 1 series, 66 plate for £12,798 (purchased mileage - 56,049, current mileage - 58,057) from Cargiant in July 2021 via cash loan from my bank, soon after I was prompted to top up oil. This message reappeared a few weeks later and I noticed stains on my driveway. Admittedly I was unaware of the Consumer Rights Act 2015 and stupidly didn't purchase a warranty, I took it upon myself to have my local BMW main dealer diagnose and rectify the issues.
Upon encountering further issues I have advised by the main dealer technician that these repeated issues are not due to general wear and tear, taking into account the vehicle age and mileage I have amassed. The issues were most definitely prevalent when I purchased the vehicle but have manifested as the vehicle has been driven, the vehicle is currently with the dealer and I'm not keen to spend another penny fixing issues that I most definitely haven't caused.
For context, the work BMW have undertaken so far:
- Replacement of the timing chain tensioner, under-tray, rocker cover gasket and all ancillary components, oil pressure switch, two spark plugs, one fuel injector and wiring harness.
I'm keen to reject the vehicle on the basis that under the Consumer Rights Act 2015, the vehicle should have been of satisfactory quality. As I believe my rights have been breached because the vehicle I purchased is/was faulty at the time of purchase. Another remedy I'd consider is a full reimbursement of the repair costs I've incurred. I intend to serve Cargiant with a formal notice of compliant requesting a response within 14 days. I'm 100% sure Cargiant will be requesting an independent technical report as my purchase falls outside of the 6 month window.
I've also taken legal advice and have been told based on the opinion shared by the main dealer technician and eventual findings of the technical assessment (which I'm sure Cargiant will request), I'd be in a good position to begin litigation proceedings to recover costs if Cargiant reject my claim, a process I'd like to avoid.
Questions
1. Should I arrange a technical assessment before serving Cargiant with the notice?
2. Should I share invoices of the repairs I've incurred or wait till these have been requested?
3. What else do I need to consider
Any further advice would be great, thanks in advance.