Hi I'm new here, and looking for some advice!
beginning of March I received a letter addressed to me personally (2 letters in the same envelope, 1 from BW legal, 1 from PRAC) stating that I owed £198 for a debt owed to British Gas for my previous property, the dates were from when I had already moved from the property to my current address.
In this letter they included a copy of the bill from British Gas which was addressed to the occupier of the property, I then checked the account number on the copy of the bill they had sent with the account number I had with British Gas at the property and they didn't match! Also when I moved to my current address I changed my address with British Gas so essentially just carried on with my account just at a different address.
Next I sent a prove it letter to BW legal to see how they would respond, they responded after around 3 weeks. In the letter I received BW legal stated that they had my details from a soft credit check, stating i was the occupier at the time (nothing is showing on my credit reports including the accused debt) and that my debt to EON (yes different company) had been given to them (never had an EON account). They also said that they had included a copy of my bill which I have not received.
Now they are requesting that I send them proof that I was not the occupier of the address such as council tax bills, proof of purchase etc. I am not comfortable supplying these as I believe they are fishing for personal information,
now I am unsure of what I should do next, I have written a draft of a complaint letter stating that they have not responded correctly to my request to prove that I am responsible for the debt, but I don't really want to start a cat and mouse game,
any advice would be greatly appreciated!
Thank you in advance