Matter has now been resolved with dealer. Thank you for your comments. Thread closed.

Thanks BankFodder, I’ll await more detailed response.

Hi there, I recently completed a distance sale with a motorcycle dealer. They took in part exchange my old bike based on photos and description on set questions. I handed over and received my new bike on 1st (8days ago). The dealer used a 3rd party to do this. today the dealer contacted me and said they are not happy with condition of the traded bike and feel it was not as described. The point they are making is non factory fairings - which was not asked specifically during sales process. The bike was exactly as pictured. they therefore want it cancel the sale, return my bike and take back the new one. where do I stand in term of rights? TIA