Thanks DX. I just wrote there.

Hi, I believe, everything what can support your explanation in better way is useful. DX and Honeybee can advise best as I asked for their advice...

Hi, No news yet, I am afraid. It is more than 2 months now.. I am not sure what to do..I contacted them twice already.. Please advise. Thank you.

Hi DX, No, still waiting for their reply. They confirmed once that they received my email though but that was a month ago.. Really worried now..

Thank you, HB.

Thank you. Then to make it more obvious I will need to provide them with the symptoms, which I am not sure they would be happy to read about...

I think, the logic is obvious HB as it restricts my other job search ability..

Thank you, HB The illness is quite serious and I am not comfortable to go into details...Let's put it in that way - left eye with double vision and it is not about the glasses to wear..it is about nerve system disruption Do you agree I should mention that 600GBP amount or I shall remove it? I put it there only because TFL mentioned something about the funds.. Thank you.

Sure, please see what I received from them first: Thank you for responding to our enquiry letter. Your comments will be taken into consideration when reviewing this case and we will contact you as soon as we have reached a decision. Fare evasion is a serious problem on the TfL network and is taken very seriously. The misuse of another persons high value pass is one of the most common types of fare evasion and contributes to an estimated loss in revenue of around £100million every year. When travelling on our network it is the passenger's responsibility to ensure they are using the correct ticket at all times. Having looked at the journey history of the pass in question, there seems to be other journeys made where this pass has been used and the fares have been avoided. These other journneys may also be taken into consideration. TfL believes that fair warning is given to all passengers regarding the possibility of a prosecution if they fail to show upon demand a valid ticket for their entire journey. Please do not hesitate to contact me if I can assist you further. Now, please see what additional comments I put and would like to send: Thank you for your reply. Further to my previous letter, I deeply regret using my father’s travel pass and hope you will accept my sincerest apologies. In the past, I used the annual travel card until the lockdown started in March 2020, when we all stayed at home and did not use TFL services. Consequently, my bank account was still charged for unused TFL services in April and May of 2020. I did not claim this money back from TFL, which in total was around £600. Please find attached my bank statement as evidence of this. I understand that it may not be taken as an excuse for my recent actions, however, maybe it can show you my integrity. It would be devastating to have a negative record in my profile. I was recently diagnosed with a chronical illness- Ocular Myasthenia Gravis. This already restricts my vision; therefore, it is crucial for me to keep my job. Please find attached a supportive medical report of my condition. I’m asking for your compassion and sympathy, therefore please allow me to cover the unpaid fares. Once again, I am truly sorry for causing this issue.

Hi I did not put it in that context. I carefully wrote it. Also, if you will see their reply and then I will send you mine it can be more clear what I was trying to say. Can I post it here and you will read? Thank you

Hi team, I received a reply from TFL today saying that they are still investigating and provide me with the answer soon. However I would like to send them additional information, which may help to resolve my case. This is about my recently gained chronical disease. Also, about the amount of £600 I did not claim back from my annual travel pass during the lockdown in March, April and May 2020. Do you think it may help? Thank you.

Thank you, will do

Thank you. I will send them email as well butshall I just ask them if they received my letter? Do not really know what else to write them, any suggestions please?

Hi It says either or Now I am thinking shall I get in touch with them again and ask if they received my letter? Or it's better to leave it for now?

Hi team, Further to previous correspondence I sent a letter 3 weeks ago to TFL by post with my explanation but still have not heard from them. Really worried. What if they did not receive it? Should I resend the same to them but via email? How long normally it takes to get a response from them? Thank you.