I am having problems with rooftop mortgages. I am being pursued for historic areas, fees and charges
They plus the previous mortgages company (JP Morgan/Platform) have been charging me late payment fees and other charges plus extra interest.
I made a complaint a few years ago but got told they could do what they were doing.
Today I received a letter saying that because I refused to deal with the 4th doorstep agent I have 5 days to arrange to pay arrears and fees or they will start repossession action.
I spoke to the ombudsman today they say because I made a complaint in the past anthing covered in that complaint can not be complained about again.
I need help to stop this happening and to recover all the fees