Hello,
Need some advice here.
i set up an account for gas and electricity for a small one bed flat in Sept 2019 - i had no idea i needed to submit a reading - therefore didnt.
I set up an account paying £45 per month for gas and electricity and this has stayed constant up to last month when my bill shot up to £505 per month, alongside them telling me I have been underpaying since i started to account and have totted up £1800 in debt.
Any help would be really helpful here.
Thank you