I guess you are right about 'theres other orgs..' However, you asking me again and again to post the name and when I said no you go on to ask me to post a link to trustpilot - how is that different?? The bottom line: Millions of people have been helped on the net/media etc without naming the outfit. It is the scenarios, the circumstances and if you live is england/scotland etc as laws slightly different. On many sites I've read a mass of good advice on cars, property, wills, hols, etc etc and how people wehre having problems with EG travel agents, builders, etc NO NEED FOR NAMES. I'm not sure what you angle is.

Fair enough. However, they have enough negative feedback not to give a flying ....... I've done my research and other than FENSA they do not belong to any other sceme and the owners are ..... otherwise they would not keep on nasty, rude staff they make threats to people. Thanks anyway ps - mistake we made was not looking up Trsutpilot reviews as there was a genuine pattern of behaviour there.

Thanks. Why does that matter? I don't want to name them as I'm preparing my options. As I stated, the only org they are affiliated to is FENSA. Even I thought they could help but the don't help with conservatories. This outfit does not belong to any other regulated body. Thanks

Hey The above was installed about three years ago. We had a few minor problems and they were sorted after many calls and no show appointments. Recent months, around Aug last year leak down side of the consv, took many emails and phone calls to get them over. They did a bodge job by painting a water sealer. I was not there just our adult daughter as they turned up early. I accepted the repair as I'd had enough of the stress Recent events, leak started same side, took dozens of emails and phone calls and we had to endure abuse from two of the clowns there that claim to be high up the company ladder.. 3 months after the leak started, they give us an appt - as luck would have it I was waiting for a covid test as one of my co-workers had covid so had to cancel. Next appt offered mid Jan. Two, so-called technicans turned up and said cant do anything as its raining. I thought fair enough. I had to chase them after that for another appt. This was Thu/4/1/21 at 1pm. They came around at 9am - insult to injury could not carry out a repair but could not give me a reason The reason for the leak id poor workmanship, EG why does it need a total reseal and I worry about the other side. This convs is detached on sides ie joins no walls. I emailed and rang them as they 6 times but no one will return calls etc - I have consulted other fitters privately before but no one wants to touch the consv as they would get the blame if it leaked again. In the past I have given them 14 days and 7 days, often get the appt after that They belong to FENSA but they are no help re conservatires they belong to no other organisation. The clowns have been around for 35 years and most of the good reviews are invited and often posted soon after the installation. Its the after service they fully lack Some of the reviews read as being intimidated and worse and they've tried it with us Looking up trading standards, they no longer exist Our consv and property was fully refurbed and there is water damage and getting worse. Can I get a survey report and how do i reclaim money via which court, can i have repaired privately and reclaim these costs as well and solicor costs - its making me ill. We live in London and [edited - HB based in Essex Please help E