I don’t want to bring action against the RSPCA. They’ve done nothing wrong and both the owners and myself knew that the RSPCA were not responsible for payment. My main query is how to go about getting the owners to pay. Who can I contact for advice on this? Surely they can be issued with something official from somewhere to say they owe me money?

The Rspca know the owners as I spoke to the officer who collected the rabbits from them. I have their full name, contact numbers and an email address

No I don’t as they moved home during the time I had the rabbits and are refusing to give me the new address.

I run my own fully insured pet sitting and boarding business. I was contacted on the 3rd November by a man who needed me to board his two rabbits due to an emergency situation. The RSPCA were collecting his pets and would drop them to me the following day. I emailed him the agreement form which he text in response to the next day saying he couldn’t fill them in on his phone but the rabbits were already with me. We agreed a rolling contract of fortnightly payments which happened up until the 27th November. At the beginning of December he messaged me asking me to contact his partner to arrange collecting the rabbits. I did but she didn’t reply until the following week on the 18th asking if she could collect the next day and how much she owed me. I gave her the price and she said she’d collect the next day. No collection happened or payment. As it stands at the moment she is still refusing to pay, I’ve had every excuse from her mom being ill to her sending me a cheque which never came and I still have the rabbits. I spoke to the RSPCA officer involved today who said they’d provide a statement saying the owner agreed to pay me. I messaged the owner tonight explaining I’d spoken to the officer and would be looking into proceedings to claim my money and that if they weren’t collected in 7 days the rabbits would be considered abandoned and signed over to the RSPCA and she became very aggressive towards me. Where do I stand with this please? They owe me over £300 now. I’ve recently lost my dad suddenly and I really don’t need this.