We had our new sofa delivered by Wincanton on 29th December
during the delivery the corner of the sofa smashed into my tv shattering the screen.
My TV is 6 years old and before this worked perfectly with no issues.
The company took responsibility for the accident and has offered me £350 settlement on the TV, they provided a link to the same TV that is currently selling at argos for £429 they have told me I need to pay the missing £79 due to the age and the assumption that I will replace the TV soon due to its age.
I have never indicated that I will be getting a new TV so unsure why they would assume this and refuse to pay the full amount to me.
As I paid the additional £70 on my £899 sofa I would not expect to pay an additional £79 for a TV that was broken and not my fault.
What are my rights they are going to be contacting me next week
I think they are being unfair but bit sure where I stand legally.
Screenshot of the response attached.