I received two order confirmation emails last night from JD Williams, presumably charging them to my credit account.
I have not placed these orders. One (for a pack of men’s socks so obviously the test order) has my address on the delivery details, but the other order is for 3 pairs of trainers, with a London delivery address added.
i immediately changed my password for the account and have used the customer messaging facility to request the orders are immediately cancelled. I will try to phone this morning though I expect this maybe difficult at the current time.
if the London order goes through, surely I will be protected and not be charged; could you advise please?