Hi, I hope someone can help with some information/advice please.
A couple of years ago I got into financial trouble; stress, depression, divorce, gambling, amongst other things. I had a debt with MBNA that I'd put on hold as was unable to pay (£6538.12).
After my divorce I changed address and moved to parents as had to sort myself out mentally and physically - which I'm happy to say I am now much better. I recently started receiving letters from Credit Security Ltd who say they've been instructed by MBNA to recover the money (which I know I owe). They say if I don't pay/contact them they will pass my debt to a Debt Collection Agency, start visiting my (parents') home and add more costs on for recovering the debt.
My questions are:
- should I deal with them or with MBNA directly
- should I offer a settlement sum (and if so, what percentage of the debt would be a good starting point)
- can they add additional costs/pass my debt onto a more ruthless agency
- any other advice please
Thanks in advance!