Hello, I’m hoping somebody can help me with a complex scenario.
I live in Germany and own a BMW.
The BMW needed a timing chain replacement which I paid €2500 for at a German BMW dealership.
No less than 2 weeks later the car broke down.
I had it towed to the same dealership and now they are saying that I need a whole new engine and the issue is completely unrelated the timing chain replacement.
The car is not worth the cost of a new engine therefore is a write off.
They are refusing to accept any responsibility
I have lost the cars worth plus the €2500 I paid for the repairs.
Does anybody now if I would be protected with the Barclays charge back scheme?
Or any advice would be appreciated. TIA.