Hi, I have checked my CRA. It is showing arrears and late payments. Barclays have advised that e late payment is in relation to the arrears. However This wasn’t explained when the arrangement was made. I wasn’t advised of any impact on my credit report or advised of any alternative options to the one they put me on. The Barclays BDM whom I have been in contact with advised to make a complaint. I was under a six month agreement but they have listed my last three payments as late.
I am making a complaint with Barclays directly and have requested my SAR.
thanks