Update: There is hope out there and to anyone who is stuck with an old debt. After a phone call to Mark's ans Spencer to see if they had received my settlement off. They said yes and had reviewed it and due to my financial circumstances they were going to write off the whole debt!! They didn't even want the settlement figure of 1k which we offered. Got it all in writing now. So that's 18k completely wiped out and gone

Update. I have sent an offer for a full and final settlement. I sent it to Mark's and Spencer as I had spoke to them and they confirmed they still own the debt. They send the CCA unfortunately. After sending a very detailed letter stating my financial situation now and in future etc.

Update. I have sent an offer for a full and final settlement. I sent it to Mark's and Spencer as I had spoke to them and they confirmed they still own the debt. They sent the CCA unfortunately. After sending a very detailed letter stating my financial situation now and in future etc. Also a budget form. Moorcroft rang the other day to say Mark's had contacted them to sort out the settlement figure with them. I asked if they owned the debt which they said no. They then said we have a copy of the letter and have filled in a form to send to Mark's for them to consider the offer, who will then get back.to Moorcroft and let me know. I'm am now confused as to why It is being passed back and forth between Moorcroft and Marks. When Mark's could of just dealt with it directly. Does anyone know the reason for this or if I should contact Mark's again? Thanks.

This is the agreement. I did ask for statement but didn't get anything. Marks loan CCA return.pdf

Mark's have managed to find the agreement and pretty fast. It's a 20 yr old loan. I used go pay 326 a.month at first. Now 35 and wont ever pay more. In total since I had it to now I've paid about 9k. The original loan was 18000. But they added interest. What would be a good settlement figure to start with? Also I'm aware there was ppi on it but never claimed it. Just unsure how much.

Thank you..it would be annoying if I had of been paying when I didn't need to but I would just e glad it's gone. Meant to be getting it this week. So we shall see.

I have asked Mark's and Spencer for the original agreement and statements etc. The default from this has gone off my credit report as mentioned before. So the debt is invisible on my credit file. If I was going to offer a F&F settlement and it was accepted would this affect my credit report? Thank

I've just researched what CCA is as this is allnew to me. I've been making payments from the start only small but consistent. So the debt wont be statute.. I have asked M&S for a full statement and original agreement. I believe there was PPI on the loan but I never went after it as they would of taken it straight off me.. But I feel I could still use this against them with the amount they are charging me.

I thought that but I'm still paying a monthly amount although only small. It would be seen as an outgoing so may be questioned. the original loan was about 14k but when it went to the debt recovery went up to 23k as they added the interest. I've paid about 4k off it so far. I've spoke to M&S to get a copy of agreement and amount etc. Going to try offer them an amount to get rid of it.

Mark's and Spencer's Finance are the clients..I found out this week Moorcroft are.collect and passing it on to them. Where as I thought moorcroft had.bought the debt from them. The loan was originally taken out in 2007 I think. And the defaulted date was 2010 approx. Was along time ago so cant remember properly. Tried to just forget about it u til now. It no longer appears on my credit file. Thanks Kirsty

Hi after a quick exit divorce I accepted this as believed the Moorcroft letters to be legal and factual. Agreed a £35 a month DD till Im in my 70s . It's now become a problem as struggling to get a mortgage. More frustrating as I initially offered to pay the debt off when it was becoming a problem we offered approx 90% they refused and sent the debt to Moorcroft. Obviously wanted the full interest. I've had a scout round the forum and can't find MS loans -Moorcroft. I feel there's something not right and obviously now a big problem as stopping us getting a mortgage. I'm sorry if all been asked before but any pointers would be hugely appreciated. We may even be able to offer to pay off but not the full amount with interest. Thanks in advance and still learning so go easy on me x kirsty