Thanks for the reply. Its as I suspected.
I believe as a regular (previously) customer there would have been some discussion on a 'goodwill' arrangement. I suggested a part value buy back and I'd pay the transportation, but the manager was not interested in the slightest.
Daft thing is I was about to purchase carpets from them for my Father in Law's house, but will be going else where.
Going to try their social media presence to see if they can see some sense.
My advice for anyone buying from ANY sofa/carpet/furniture/bed type place is buy ONLINE. Browse the store, use as much of the salesman's time as you want, but do the purchase Online. The new 'distance buying' legislation appears to protect online purchases more than in-store. Effectively a 2-tier set of consumer rights!