Okay sorry there's just a lot of questions. The proof I have is that the item he sent is not the same weight as the item I ordered. I already said that there is no phone number, just VM and that I'm corresponding by email only. I've asked for a phone number but he won't give me one. The items arrive around 10 days ago. I ordered 8 bags of crisps, 4 boxes of biscuits and a bag of sweets. I'm missing 7 of the 8 crisps and 1 box of biscuits. Thank you for your help

They have sell by dates but this man Davide is not accepting anything and has told me and other customers that we cannot cancel orders to have refunds. He has just replied to me saying that I am racist, which is ridiculous as my partner is Italian and that he does not want me to contact him anymore.

Hello, Wondering if anyone could possibly help... I ordered some food products from the above company and I am missing 8 of them. There is no phone number to ring just voicemail and the emails are responded to by someone called (edit) who is the most unprofessional and horrible person I've ever come across. Calling me a liar when I have proof and refuses to send out what is missing. There are other people who have had issues and have reported on google but he has clearly enlisted friends to give 5* reviews. In fact there are a few comments suggesting this. I know he will never send the missing items but is there anything I can do? Much appreciated.