I have decided to send a letter as above to CARS and also one to DW, and have included a copy of the automated original request message back from DW (containing my membership termination information) for proof, that I received when terminating my membership.
I realise I could have just left it but I like things to be neat and finished (Vocational Craziness) and I feel more settled now that these have been written.
The real issue is companies like this who pray on people who are genuinely trying to do the right thing, but that is another story.
Thank you very much for the input and help. Hopefully this thread will stay alive so that I can come back to it should there be further developments.